How do I restore my IncrediMail data to a new computer from my old computer or crashed hard drive?
To retrieve your IncrediMail folders, Email Messages and Contacts, first copy your personal IncrediMail folder to the Desktop:
- Right-click the IncrediMail Tray Icon and select 'Exit'.
- Browse to the following location:
WINDOWS XP: C:\Documents and Settings\Your Profile Name (Logon Name)\Local Settings\Application Data\IM\
WINDOWS Vista/7: C:\Users\Your Profile Name (Logon Name)\AppData\Local Settings\IM - Copy the 'Identities' folder to your Desktop.
To import your Email Messages and Folders, do the following:
- Open IncrediMail on the computer you wish to import to, click the 'File' menu, scroll to 'Import and Export' (marked below in red) and select 'Import Messages…' (marked in blue).

- In the 'Import Messages' dialog, select 'IncrediMail' (marked below in red) and click 'Next' (marked in blue).

- Click 'Select Folder…' (marked below in green) and browse to the 'Identities' folder located on your Desktop to import your old email messages.

To import your Contacts, do the following:
- Open IncrediMail, click the 'File' menu, scroll to 'Import and Export' (marked below in red) and select 'Import Contacts…' (marked in blue).

- In the 'Import Contacts' dialog, select 'IncrediMail Address Book' (marked below in red) and click 'Next' (marked in blue).

- Click 'Select Folder…' (marked below in green) and browse to the 'Identities' folder located on your Desktop to import your old contacts.
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